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Our
Commitment to Privacy
At CMB Trade Group, we value your business and respect
your right to privacy. We understand that discreet
confidentiality and security of both your account information
as well as any information that personally identifies you are
of the utmost importance. Information that may be collected is
done so to administer customer accounts, provide superior
service, and offer products and services that will be of
benefit to you.
Categories
of Customer Information
When
you apply for or maintain an account with CMB Trade Group we
collect personal information about you for business purposes,
such as evaluating your financial needs, processing your
requests and transactions, informing you about products and
services that may be of interest to you, and providing
customer service. The personal information we collect about
you includes:
- Information
you provide to us on applications and other forms, such as
your name, address, date of birth, social security number,
occupation, assets, and income;
- Information
about your transactions with us and with our affiliates;
- Information
we receive from consumer reporting agencies, such as your
credit history and creditworthiness, and other entities
not affiliated with CMB Trade Group; and
- Information
you provide to us to verify your identity, such as a
passport, or received from other entities not affiliated
with CMB Trade Group.
How
We Protect Personal Information
We
limit access to your personal information to those employees
who need to know in order to conduct our business, service
your account, and help you accomplish your financial
objectives, such as providing you with a broad range of
products and services. Our employees are required to maintain
and protect the confidentiality of your personal information
and must follow established procedures to do so. We maintain
physical, electronic, and procedural safeguards to protect
your personal information. We do not rent or sell your name or
personal information to anyone.
Sharing
Information With Our Affiliates
We may share
personal information described above with our affiliates for
business purposes, such as servicing customer accounts and
informing customers about new products and services, and as
permitted by applicable law. Our affiliates are companies
controlled or owned by us.
The information
we share with affiliates for marketing purposes may include
the information described above, such as name, address and CMB
Trade Group account information, but will not include other
credit information, such as credit history appearing on a
consumer credit report or net worth and income information
appearing on applications for our products and services.
Disclosure
to Non-Affiliated Third Parties
We
do not share any customer information with third party
marketers offering products and services that do not directly
relate to the Forex or Futures Industry. Also, we may disclose
personal information with non-affiliated companies and
regulatory authorities as permitted or required by applicable
law. For example, we may disclose personal information to
cooperate with regulatory authorities and law enforcement
agencies to comply with subpoenas or other official requests,
and as necessary to protect our rights or property. Except as
described in this privacy policy, we will not use your
personal information for any other purpose unless we describe
how such information will be used at the time you disclose it
to us or we obtain your permission to do so.
Cookies
Many
Web sites use cookies, small text files placed on your hard
drive and accessible only to the site that placed it on your
hard drive. The data collected from cookies helps a Web site
determine how many people visit and what pages they view. You
can set your Web browser to warn you before you accept a
cookie. When you visit our Web site, we may use cookies on
some pages, simply to help us serve you better each time you
return. The cookie allows us to keep track of your customer
registration information. On subsequent visits, we will access
this cookie, so you don't have to reenter your personal
information each time you re-visit.
Children's
Online Privacy Protection
We
do not knowingly solicit information from children, and we do
not knowingly market to children. We recognize that protecting
children's identities and privacy online is important and that
the responsibility to do so rests with both the online
industry and with parents.
Your
Ability to Exercise a Choice
We
are dedicated to protecting your privacy as well as providing
products and services that we believe will be of benefit to
you. If you wish not to be considered for products and
services that may not be account related and wish to opt-out
of any future communication, simply send us a letter
expressing your wishes.
Send
your request to:
CMB Trade Group
17130 Dallas Parkway, Suite 265
Dallas, Texas 75248
Attn: Compliance Officer
Include the following:
Full
name
Address
Account Number
Email
Address
In
order for your request to be properly processed, please print
clearly and do not include any other type of correspondence in
the envelope. Remember to include all CMB Trade Group accounts
that you wish this request to apply to. Please allow
approximately 4-6 weeks for your request to take effect.
Ensuring your information is accurate
If for any reason you are concerned that the personal or
account information maintained at CMB Trade Group is not
correct, please call us at 1-877-950-9950, or email: clientservices@cmbtradegroup.com
and we will
be happy to review and update our records as appropriate.
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